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Refund Policy

Refund Policy

At Wanderlust Trail Travels Ltd., we are committed to providing you with exceptional travel experiences. We understand that sometimes circumstances may change, and you may need to request a refund. This Refund Policy outlines our guidelines and procedures for refund requests.

1. Booking Cancellations

a. Tour and Accommodation Bookings: Our refund policy for tour and accommodation bookings varies depending on the specific service and the terms and conditions associated with that service. Please refer to the booking details and cancellation policy provided during the booking process.

b. Cancellation Deadlines: To be eligible for a refund, you must cancel your booking within the timeframe specified in the service’s cancellation policy. Late cancellations may not be eligible for a refund.

2. Refund Eligibility

a. Refund eligibility is determined by the cancellation policy associated with the service you booked. Some common refund scenarios include:

  • Full Refund: If you cancel within the specified cancellation period, you may be eligible for a full refund.

  • Partial Refund: In some cases, a partial refund may be provided, depending on the timing of your cancellation.

  • Non-Refundable: Certain services may be marked as non-refundable, and no refund will be provided in such cases.

b. Processing Fees: Please note that processing fees or administrative charges may apply to refund transactions.

3. Refund Process

a. To request a refund, please contact our customer service team via [contact details] and provide the necessary booking information.

b. We will review your request and process the refund in accordance with the applicable cancellation policy.

4. Timelines

a. Refund processing times may vary depending on the payment method and the service provider. We will make reasonable efforts to process refunds promptly.

5. Changes to Bookings

a. If you wish to make changes to your booking, such as rescheduling, please contact us as soon as possible. Changes may be subject to availability and additional fees.

6. Contact Us

If you have any questions or need assistance with refund requests, please contact us at:

Wanderlust Trail Travels Ltd.

HIGHWAY HOMES, KA-32/6, Level-8, Progati Sarani, Shahjadpur, Dhaka-1212

+8801841733922

info@wandertravels.co

7. Changes to this Refund Policy

We reserve the right to update this Refund Policy to reflect changes in our refund practices or for legal or regulatory reasons. We will post any updates on this page, and the revised policy will be effective immediately upon posting.

Thank you for choosing Wanderlust Trail Travels Ltd. We appreciate your understanding and cooperation regarding our refund policy.

 
 
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Our Tour Packages

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